Orders and delivery
Where do you deliver?
We currently deliver to the UK only. International shipping is coming soon.
How long will my order take?
Every piece is made to order. Production usually takes 2–5 working days, then UK delivery usually takes 2–4 working days. You'll get a tracking email when your order ships.
How much is delivery?
Delivery costs are shown at checkout before you pay.
Can I change or cancel my order?
Because we start making your order quickly, email us as soon as possible through our contact page. You can also cancel within 14 days of receiving your order. See our Refund policy.
Returns and refunds
Can I return something?
Yes. You have 14 days from receiving your order to change your mind. Items must be unworn, unwashed and have their labels. You pay the return postage unless the item is faulty.
What if my item is faulty or wrong?
Contact us with your order number and a photo, and we'll sort out a replacement or refund. We cover the return postage for faulty or incorrect items.
When will I get my refund?
Within 14 days of us receiving your return, or of you showing us proof you've sent it. It goes back to your original payment method.
Sizing and products
How do your clothes fit?
Check our Size guide. Each product page also has fit notes.
Will sold-out pieces come back?
Our drops are limited. Some pieces may return in future drops, but many won't. Sign up to our emails to hear first.
How should I wash my VYRNE pieces?
Wash inside out at 30°C, don't tumble dry, and don't iron directly on the print. This keeps the print and fabric looking their best.
Anything else?
Get in touch through our contact page and we'll get back to you as soon as we can.